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Your Say

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‘Community Engagement’ is the cornerstone of good local governance, and an integral component in how we conduct our affairs and how we reflect the expressed needs of people living in Penrith.

Our Overall Goal 

Our overall goal is to ensure we engage with you in the right way. We want to encourage more people to participate in what the Town Council does or hopes to do. We want you to have a role in decision-making and planning that affects your life, the lives  of your family and other people in the local community. By providing a variety of opportunities for you to participate and feed in your views, our decisions will become increasingly more sensitive and responsive to your needs and concerns.

Live Consultation

2022 Council Business Plan Survey

Penrith Town Council has refreshed its business plan and we want to see what you think.

This has been a particularly challenging year. The Council’s primary focus, both for this year and beyond, is on a strong and healthy recovery from the pandemic, for our residents, communities, businesses, and partners, whilst continuing to successfully deliver and develop services for Penrith efficiently and effectively, as we move through democratic changes in Local Government in Cumbria.

The Council’s growth is inevitable, and we will be focussing on how we deliver services through this period of change and uncertainty.

Whether focusing on the recovery of the local economy or choosing which assets and services should be devolved, decisions will be made through the lens of a looming environmental crisis that cannot be ignored as the climate emergency continues to shape the way we want our town and county to develop for future generations to enjoy.

The refreshed business plan , is a high-level document covering the period 2022 to 2023 and describes the Council’s priorities that will make a real difference to the quality of lives of Penrith residents, and the environment. The Business plan sets out what the Council can realistically achieve rather than what it seeks to influence and its aspirations. It informs schemes of work to be delivered by Council Officers.

The  new Business Plan for 2022  can be viewed using the link below:

Use this underlined link to open the PDF document of the Council Business Plan 2022 Edition

We have created a short survey that will take about five minutes to complete.

The survey is live from 1 March 2022 to 31 March 2022.

Use this underlined link to open Citizen Space to start the survey.

Thank you for taking time to engage with Penrith Town Council.

If you have any queries on completion of the survey, please contact the Council by phone on 01768 899 773 or by email:

Public Participation at Council Meetings

Which meetings are open to the public?

  • Every meeting of the Full Council is open to the press and public.
  • Council Committees.

The Council provides opportunity for members of the public to make statements or ask questions. Public Participation at meetings is called Public Participation  and appears at the beginning of the meeting.

Prior to the meeting please write to the Town Clerk informing the Council that you wish to speak. You will be allowed to speak at the discretion of the Chair. Your name will not be recorded in the minutes of the meeting. Please be aware that the meeting may be video recorded. Please inform the Chair if you do not want your image or name on the recording.

More than one question may be asked by an individual questioner subject to the time limit of 3 minutes.Where a number of questions or statements are received expressing a similar view on one agenda item it is expected that a representative will be nominated to voice those views to minimise repetition. Supplementary questions will be allowed for a maximum of 2 minutes.

The Council may respond to you at the meeting or may write to you.

You must not interrupt speakers or speak during the member’s debate. You must not hold conversations with other members of the public during meetings.

Members of the public who become disruptive during the meeting will be asked by the Chairman to leave.

The Town Council adheres to the following policies, guides and standards. Please be advised that each underlined link below opens to a different document.

The Council uses other platforms to engage with the community. Use the bold underlined  links below to view videos and to open our Facebook page.

‘Learning from what you feel we get right and what we could do better’

Penrith Town Council Officers and Councillors work as a team to deliver high quality services to the Penrith Community. We hope to get it right most of the time and would love to hear from you when we do. If we do sometimes get things wrong, or you feel our services are generally not up to scratch, then let us know about that too, and we will do all we can to resolve problems as quickly as possible. Our resolve is to ‘make a difference’ to Penrith. We would love to hear from you so that we can learn from the things you feel we get wrong as well as the things you think we get right. 

Additional ways to contact us or get involved

Please feel able to call iin to the Town Council Office during office opening hours, phone for a chat or to arrange an appointment, and email us if you need help or information or want to tell us about something.

We can also put you in touch with your ward Councillor for any of the tiers of local government if you wish to discuss an issue or concern, or if you have an idea to improve the town.

Find out about Consultations

We use Cumbria Citizen Space to host our consultations and if you use this site you can view other consultations in Cumbria.

Use this underlined link to open citizenspace

What to do if you cannot access parts of this page

We want to ensure that everyone can access our information and we are working to improve our website. Please contact us if you need information on this website in a different format like accessible PDF, large print, easy read or in an alternative format.

We will consider your request and respond to you in ten working days.